How it works
From broken to fixed in four steps. No surprises along the way.
- 1
Book and get the price instantly
Choose device, model and fault. The price is shown before you send anything. If you don't know the model, we help you find it.
- 2
We collect it or you ship it
After you book, we contact you to arrange a pickup or shipment, whichever suits you best. Shipping is always free, and we'll send you a prepaid label.
- 3
Diagnosis and confirmation
We confirm the fault and the price before we start. If we find something more, we contact you first. We never do anything you haven't approved.
- 4
Repair
Most screen and battery replacements are done the same or next day. You can follow the repair online the whole time.
- 5
Pick up, pay, warranty
You pay on pickup or before we ship it back. Every repair carries a 12-month warranty on parts and labour.
What happens to my data?
We normally don't need your password and we never look at your files. Some repairs require starting the device to test. Tell us if you'd rather we didn't. Please take a backup before handing it in.